NB: These FAQ’s form part of our terms of business.
How does Carbon Cleaning work?
Please visit the Carbon Cleaning page to learn more.
How long does it take?
Depending on the level of service chosen our engine carbon cleaning service takes a total of 45-60 minutes.
What are the 4-stages?
You’ll find full details on the carbon cleaning page explaining all of the options and carbon cleaning stages.
Will it fix my fault? Will carbon cleaning fix my EGR problem?
Carbon cleaning is not as such a fix, it’s original purpose is cleaning as a preventative measure as carbon build-up is the root cause of 85% of failure of components. If the component is simply clogged with carbon using not just our basic Hydrogen cleaning system but also our proprietary chemicals (that our competitors do not have access too) it is often possible to restore operation of some components such as an EGR valve. However, if the component has failed then of course cleaning cannot fix. If you have an engine management system fault or a component diagnosis we recommend speaking to your local technician to discuss success ratios and options.
How regular should a vehicle be carbon cleaned?
We recommend preventative cleaning once a year or every 10-12,000 miles – just like a regular oil change but for the air and fuel side of your engine.
Can your carbon cleaning process damage an engine? Are there any risks?
Certainly not. We are a worldwide brand with CE marked machines, operating in over 50 countries with 100’s of machines being used daily – never has there been an engine damaged from our engine carbon cleaning process.
Are you insured / Do I have a warranty for your work?
We would not take any risks with your vehicle so for piece of mind UK Carbon Cleaning guarantee to you that all our technicians are trained to the highest standards and are fully insured.
Will Carbon Cleaning invalidate my warranty?
No, this process is totally safe and untraceable.
My engine has leaked oil all over it, can you clean it?
No, our service cleans the inside of the engine, not the outside. You are looking for a service such as an engine steam cleaning, rather than engine carbon cleaning, which is something we do not offer.
Are there any discounts?
Yes, we offer multi-service and multi-vehicle discounts.
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