NB: These FAQ’s form part of our terms of business.
Is Autowatch Ghost compatible with my vehicle?
Please check the list of compatible vehicles models on the relevant manufacturer specific Autowatch Ghost webpage. If your vehicle is not listed please contact us on 01293 769495 or complete the contact form and we’ll get back to you as requested.
How long does installation take?
On average our mobile technicians can install the Autowatch Ghost immobiliser system and train you how to use it within 60-90 minutes. Some vehicles, however, are more complicated and will take a little longer.
Will my insurance premiums be lowered with an Autowatch Ghost immobiliser installation?
At present Autowatch inform us that their Ghost immobiliser is yet to be insurance approved. However, a number of insurance companies do recognise the benefits of the system. We recommend that you contact your insurance company for their advice. As the Autowatch Ghost system is a new to market solution some insurance companies are still not aware of it. If asked by your insurers the Autowatch Ghost system does not adjust the performance of the vehicle but it will significantly reduce the risk of vehicle theft.
Will Autowatch Ghost affect my vehicle warranty?
We are not aware of any vehicle manufacturer rejecting any warranty claim due to a Ghost installation. Of course, it is always advisable to ask the manufacturer for confirmation.
Is there an override for when the vehicle goes for service or valet so I do not need to disclose the code to anyone else?
Yes, the Autowatch Ghost system allows you to enter the immobiliser into Valet mode. This will switch off the immobiliser so that the vehicle can be driven and started without the need to enter the immobiliser code. As an additional line of protection if the vehicle is driven over a set speed and then continues to be driven for more than a further 15 minutes the immobiliser will be reactivated automatically.
Are your installers professionally trained?
All our technicians are trained by Autowatch and supported directly by them as well as our own in-house support team.
Can you supply the Ghost immobiliser without fitting?
It is Autowatch’s policy that the Ghost system must be fitted by the dealer who purchased it. Therefore, no, we are not able to supply without installation.
What happens if I forget my pin code or my vehicle buttons used to enter the code fail?
On completion of installation you will be supplied a code card that you must scratch to relieve an override code. Our technician will show you how to enter the override code for such circumstances. If you misplace your unique override code then you can contact the manufacturer Autowatch who will be able to help you further.
What happens when I sell my vehicle?
You can either leave it on the vehicle and pass on the security details to the new owner or if you so wish you can have us remove the Ghost system ready to be programmed and fitted to a new vehicle (assuming the new vehicle is compatible). Please contact us for further information.
What if my car is hijacked?
Many vehicles installed with Ghost can have an anti-hijack feature switched on. For more information or to check vehicle compatibility of this feature please contact us.
Are there any discounts?
Yes, we offer multi-service and multi-vehicle discounts. In fact, with any Autowatch Ghost installation, we offer a FREE 1-stage engine carbon clean worth £89.99
Other FAQ sections